Terms and Conditions
Last updated: September 2026
1. Acceptance of Terms
By using the services of Drink With Spirit, you agree to these terms and conditions. If you do not agree with any part of these terms, you should not use our services.
2. Services Offered
Drink With Spirit offers beverage delivery services in Greater Lisbon, including:
- National and imported beers
- Wines and sparkling wines
- Spirits
- Energy drinks
- Soft drinks
- Beers
- Gins
3. Age Restrictions
- The sale of alcoholic beverages to individuals under 18 years of age is PROHIBITED.
- Valid identification will be requested upon delivery.
- We will refuse delivery if there is any suspicion of sale to minors.
- The customer is responsible for ensuring they are of legal age.
- No refunds will be provided in cases of refusal due to age verification failure.
4. Orders and Deliveries
- Delivery Time: Approximately 30 minutes (subject to variation)
- Minimum Order: No minimum order amount
- Delivery Fee: Included in the product prices
5. Prices and Payment
- All prices are in Euros (€) and include VAT.
- We only accept debit and credit card payments, including Visa and Mastercard.
- We reserve the right to change prices without prior notice.
- We do not accept returns of alcoholic beverages after delivery.
6. Cancellations and Refunds
- You may cancel your order up to 5 minutes after confirmation.
- Cancellations are not accepted after this period.
- Refunds are only issued in the case of defective products.
- Contact us via WhatsApp to report any issues.
7. Product Availability
We make every effort to keep all products in stock, but we reserve the right to substitute out-of-stock items with similar alternatives or cancel specific items from the order.
8. Liability
- We are not responsible for deliveries made to incorrect addresses.
- The customer is responsible for providing accurate GPS coordinates.
- We are not responsible for delays caused by external factors.
- Drink responsibly. We do not encourage excessive alcohol consumption.
9. Personal Data
We respect your privacy. The data provided is strictly used to process and deliver your order. Please consult our Privacy Policy for more details.
10. Misuse of Service
We reserve the right to refuse service to anyone who:
- Provides false information
- Behaves abusively toward the staff
- Attempts to place fraudulent orders
- Violates any term of this agreement
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes take effect immediately upon publication on this page.
12. Contact
For any questions regarding these terms and conditions, contact us:
- Email: Required
- WhatsApp: Required
- Address: Lisbon, Portugal
What Our Customers Say
Real experiences from real people
First order and it exceeded expectations. Balanced flavor, delivered on time, excellent quality. Highly recommend!
Simple website, easy ordering. Perfect flavor, prompt delivery. Worth the money.
Smooth ordering process. Wine was delicious and arrived right on time. Recommended!
Hassle-free ordering. Drinks arrived cold and tasted amazing, right on schedule. Definitely worth it!
First order and it exceeded expectations. Balanced flavor, delivered on time, excellent quality. Highly recommend!
Simple website, easy ordering. Perfect flavor, prompt delivery. Worth the money.
Smooth ordering process. Wine was delicious and arrived right on time. Recommended!
Hassle-free ordering. Drinks arrived cold and tasted amazing, right on schedule. Definitely worth it!
Frequently Asked Question!
If you’re new to wine, start with Moscato, Riesling, or a light Rosé. These wines are slightly sweeter, lower in alcohol, and much easier on the palate than bold reds.
If you want to try red wine, go for Merlot — it’s smooth, soft, and not too tannic. For white, try Pinot Grigio or Sauvignon Blanc — both are crisp and refreshing.
Golden rule: Start light, start sweet, and slowly work your way toward drier, bolder wines.
There are three clear signs:
Smell — If it smells like vinegar, wet cardboard, or rotten eggs, it’s gone bad.
Taste — If it tastes flat, sour, or has lost all its fruit flavor, it’s past its prime.
Color — White wine turning brown or red wine turning brick-orange means oxidation.
Important: Once opened, most wine lasts only 3–5 days in the fridge (even red). Sparkling wine lasts just 1–2 days.
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can request a return within 7 days of delivery.
To be eligible for a return:
The bottle must be unopened and sealed
The original packaging must be intact
You must have your order confirmation or receipt
Note: Due to health and safety regulations, opened bottles cannot be returned unless the wine is faulty or damaged.
Requesting a refund is simple:
Email us within 7 days of delivery
Include your order number and the reason for the refund
Attach photos if the bottle is damaged or faulty
Our team will review your request within 24–48 hours
Once approved, refunds are processed within 5–7 business days
Refund method: Refunds are issued to your original payment method. If you paid by card, it goes back to your card. If you paid by bank transfer, it goes to your bank account.
We take great care in packaging, but accidents can happen. If your bottle arrives damaged:
Take photos of the damaged bottle and packaging
Email us immediately (within 24 hours of delivery)
We’ll send you a free replacement or issue a full refund — your choice
Important: Please do not throw away the damaged bottle or packaging until we’ve reviewed your claim. We may need photos for our shipping insurance.
Our standard delivery times are:
| Location | Delivery Time |
|---|---|
| Local (same city) | 30 minutes – 2 hours |
| Same region | 1–2 business days |
| Nationwide | 3–5 business days |
Delivery hours: We deliver 24/7 for local orders. Nationwide orders are shipped during business hours (9 AM – 6 PM).
Tracking: Once your order is shipped, you’ll receive a tracking number via email so you can follow your delivery in real time.